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Malaysia
  • Home
  • Brands
    • Aloes Skincare
    • Everish Facial Scrub
    • Juicy Cleanse Facial Wash & Body Scrub
    • Magiabotanica Moisturizing
    • Matomage Hair Styling
    • Premium Puresa Face Mask
    • Yuzu-yu Haircare
  • Products
    • Skin Care
    • Hair Care
    • Body Care
  • About Utena
    • Greetings from CEO
    • Corporate Philosophy
    • Reliability & Safety
    • History of Utena
    • 90 Years of Excellence
  • Verification
  • Promotions
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PRIVACY

Utena respects the privacy concerns of all users of this website. The company will do its utmost to meet the commitments under this Privacy and Personal Data Policy Program and to properly protect and process all personal data.

Collection and Use

  1. You may provide your email address and other personal data (‘personal data’) to our company website (‘this website’) at your own discretion.
  2. Our Company will only save your personal data for the purpose of collecting your personal data.
  3. The company will comply with the customer’s request and will not disclose its personal data for the purpose of direct marketing and promotion. Should you agree, the company may use your personal data, including but not limited to name, phone number, address, email and other relevant information, for the following purposes (whether by mail, email, phone, fax, SMS or similar):
    a. Publicizing, promoting products and services;
    b. Distributing product samples;
    c. Arranging promotional programmes or activities and providing relevant information; and
    d. Providing promotional materials. Please note that our company cannot use your personal data as described above unless we have obtained your consent.
  4. All personal data held by the company will be kept confidential, but the company may disclose your information provided in the following circumstances:
    a. in accordance with the law;
    b. to the Judiciary department or other government officials;
    c. to any persons in accordance with any statutory or contractual liability or court instruction, but such persons must prove their right/entitlement in accessing the information; and
    d. Where the company believes that disclosure is necessary or appropriate to prevent economic loss, or is related to suspected or actual fraud or illegal activities. We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets. In the event of such sale or transfer, we will use reasonable efforts to direct the transferor to use the personal data you provide to us in a manner consistent with our privacy policy.


Verification and correction

  1. You may write to the email address info@utena.my from time to time to verify and correct your personal data recorded in our company. Upon successful verification of your identity, the company will respond to your request within a reasonable time.
  2. You can send an email to info@utena.my at any time to request that the company remove your information from our mailing list.
  3. If you disagree to any of the above terms and conditions, you shall not provide your personal data to our company.
  4. Our company handles your personal data in accordance with the Personal Data Protection Act 2010 (Act 709) under the laws of Malaysia. This Privacy and Personal Data Policy is governed and explained by the laws of Malaysia. Our company reviews and revises this Privacy and Personal Data Policy from time to time in accordance with relevant laws and regulations. The company reserves the right to modify this privacy and personal data policy without prior notice. By continuing to use this website after the above amendments, you agree to the revised policy. You should periodically visit this page to view the current version of the Privacy and Personal Data Policy.

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